If your website hosting service provider provides live chat support, you will be able to talk with an agent in real-time and find out useful info or get an issue resolved in a timely manner. The key advantage of using chat compared to calling to talk to a live person is that you need just a computer with web access, so you will not pay any charges if you're in a different state or country. Furthermore, it is easier to copy and paste information for example domains, usernames or error messages in other words details which are sometimes difficult to give to the other party on the phone. The live chat is also a much faster option to contact the hosting supplier's support crew as compared to using a ticketing system. What's more, if some situation requires some more time to be taken care of, you're able to do something else entirely while you wait for guidance on the live chat, therefore you will not lose time - something that is impossible if you're on the telephone.
Live Chat Support in Cloud Web Hosting
As part of the support services that we supply for all of our Linux cloud web hosting, you can find live chat support that is available every single day, even on holidays. You are able to get in touch with us no matter if you already have an account or not, since we will support you with nearly anything, ranging from giving you basic info on our solutions if you aren't our customer yet and you're thinking about ordering one of our plans, to helping you with creating an email account in an e-mail client. Some problems are more complicated and time-consuming, so you will need to use the ticketing system that is integrated in the Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a number of things.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is online every single day, even on weekends and holidays. It's the most effective way to find out more information about our semi-dedicated service if you do not have an account yet or to have some issue resolved in case you are a customer and our support agents will assist you in real time regardless of the time of the day you join our chat. In case you wonder which plan is better for your web sites, in case you need a piece of advice whether you should acquire a certain upgrade and how to order it or when you experience problems installing an email account on your computer system, you will be able to get in touch with us and we'll supply you with the necessary info right away. Our live chat is online even after our phone lines go off for the day, so when you have an account here, you can be certain that you'll always get instant help with any question or trouble that pops up.