One of the usual reasons to get a server of your own is that you'll have comprehensive control over the software environment and you could install anything you need. This will allow you to run applications which require particular software in order to be present on the hosting server, which isn't possible with a shared web hosting server where you can install software only in the account, but not on a root level. In case you're not very experienced with this sort of matters, nonetheless, you may face problems since managing a hosting server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, so our administrators will be able to take care of various tasks that should be performed or can resolve various problems that you might come across.
Installation and Troubleshooting in VPS Servers
The upgrade could be acquired for any one of the VPS server
packages irrespective of the Operating System and Control Panel that you've chosen or the task that you need to be performed as our admins will assist you with anything relevant to the software on the machine. This includes, but is not limited to, setting up third-party applications, setting up server options, troubleshooting scripts in case they don't work adequately, etcetera. The upgrade features 1 hour of work and if a certain task requires less time, the rest of the minutes will be available for the future and will be listed within the VPS billing CP. You may use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which provides thirty minutes of custom work on your hosting server. This way, you'll be able to work on your websites without worrying that you'll not be able to use some program or losing time on technical matters.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers
and provided you add it, our experienced admins can help you with everything on your machine. Such as installing any third-party software which you might want to use on the hosting server and troubleshooting any script that functions badly or doesn't run at all. Our upgrade comes with one hour of work and in case a particular task isn't very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left in your billing CP and use them anytime you require support again. The Installation & Troubleshooting upgrade could be purchased at any time, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help later, you could add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but just in case you require more work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best feasible way.