Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering excellent support in a timely manner is our main priority, so that we backup each Linux cloud web hosting plan with a 1–hour ticket solution warranty. As soon as you supply a ticket or send us a message, our client help and support staff will do all they could do to generate the most satisfactory remedy for your issue and to offer you assistance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is supplied by a group of certified specialists who are prepared to answer your query without delay. You could communicate with the tech support team team by opening a tech support ticket from your Web Control Panel or by submitting us an email. On working days, you may as well call us on the phone or make use of the live chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel offers a detailed know–how base which is included in all sections. In each part, you’ll find a Help control key that will load for you a list of step–by–step lessons on how to apply a certain function or perform a particular action. Moreover, we have created tutorial videos in an effort to get a better idea of the Control Panel’s interface.