A 99.9% Server Uptime
We have set up our cloud web hosting platform using reliable hardware and strongly tweaked software. Our admins have installed a customized version of Security–Enhanced Linux on each of our hosting servers in order to ensure utmost safety and reliability. We’ve installed a number of DDoS prevention mechanisms coupled with very powerful firewall software to make sure our network is unassailable and safe.
All Linux cloud web hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to offer a first–class hosting service, you can barely rely on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re unhappy with our hosting services, or if you find them inadequate, or if you decide that you need to have a VPS service instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control of your domains even when you delete your hosting account with us.
24/7 Technical Support
If you operate a web hosting company, your technical support engineers are extremely important. This is exactly why we’ve attentively selected a very accomplished team of technicians, each with many years of experience behind his back. With their help, we offer 24x7 support with each of our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are replied to in less than sixty minutes and our average response time is under twenty minutes!